New research from law firm Joelson has found that four-fifths (84%) of UK employers have experienced a candidate ‘ghosting’ at some point during the recruitment process.
The term ‘ghosting’ – which was traditionally used to describe the practice of serial daters trying to terminate a conversation or relationship without an explanation – has moved into the recruitment world, leaving some employers severely in the lurch.
Candidates or new employees failing to turn up, either to an interview or to work, can cost employers between £2,000 and £5,000, according to a third of surveyed employers (31%).
The ways in which candidates had ghosted recruiters and employers vary. The survey found that 62% had tried to contact applicants two or three times after they had gone silent and heard nothing, while 62% observed a no-show on the new recruits’ first day of work.
According to 52% of respondents, employees have ghosted their employers by simply not turning up for their shift and failing to provide any resignation note or explanation as to their absence.
David Greenhalgh, Employment Partner at Joelson said ‘ghosting’ in the employment world is an “epidemic” that severely tugs on a company’s resources. He added: “While there is no legal protection against ghosting, employers can attempt to limit risk by taking steps to screen candidates more thoroughly throughout the process, keep in touch more frequently between interviews, and use candidates’ stated preferred method of contact, such as WhatsApp rather than email.
“The high costs of ghosting means it is essential for businesses to do all they can to protect themselves against it.”
Oliver Maki Limited
“Supporting us every step of the way, the extensive team at Joelson have been professional, cordial, and timely. Members of the team have treated our project with vested-interest, and regarded our business as their own.”
Chief Executive Officer, Oliver Maki Limited